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How to Use Downloaded Fonts: Unzip, Install and Troubleshoot

By UrbanFonts Team6 min read
Title card for a guide on how to use downloaded fonts, from unzipping to installing

Here is how to use downloaded fonts: unzip the folder, install the .ttf or .otf file on your computer, close and reopen your app, and then choose the font by name from the app’s font menu. That sequence covers almost every case. The steps that trip people up are knowing which file to pick out of a folder full of them, and knowing that some apps (Canva, Google Docs) do not use installed fonts at all. This guide takes you from the ZIP file to finished text, and what to try when something breaks.

Step 1: unzip the download

Fonts almost always arrive as a .zip file. Operating systems do not install fonts from inside one, so extract it first.

  • Windows: Right-click the ZIP and choose Extract All, then click Extract. Opening the ZIP and double-clicking a file inside is not enough.
  • Mac: Double-click the ZIP. macOS creates a folder beside it.

Save the extracted folder somewhere permanent, such as Documents > Fonts. Do not leave it in Downloads where it can be deleted by accident.

Step 2: choose which file to install

Open the folder. A single family can contain dozens of files, so here is what each one means.

File type What it is Install it?
.ttf (TrueType) The common desktop font format Yes
.otf (OpenType) Desktop font with extra typographic features Yes, if you prefer it to the TTF
.ttc Several fonts collected in one file Yes, on both Windows and Mac
.woff, .woff2 Web fonts for websites No, use TTF or OTF for desktop apps
.txt, .pdf, .md License and readme files No, but read the license
.zip inside the folder A bonus bundle, such as alternate versions Unzip it too

Static files versus a variable font

Fonts from Google Fonts often include a static folder with one file per weight (Regular, Bold, Italic, and so on), and one or two variable files with names like Inter[opsz,wght].ttf. A variable font holds many weights in one file. If your app is up to date, the variable file is the simplest choice. If your app is older, or if a weight does not show, use the static files. Do not install both for the same family.

TTF or OTF?

For everyday use in Word, Pages, and Photoshop, either one is fine. Pick one and stay with it for that family. If you are unsure, choose OTF when the font has it, and TTF when it does not. Never mix the two for the same font.

Three font families, Open Sans, Merriweather and Libre Baskerville, each of which downloads as several files in one folder
One family often arrives as many files, one for each weight and style. Install them together.

Step 3: check the license

Do this before you use the font for anything that matters. A license file is usually in the folder. Common cases:

  • SIL Open Font License or similar open licenses: free for personal and commercial use, including most Google Fonts.
  • Free for personal use: fine for a birthday card, not for a logo, a product, or a client project.
  • No license file: assume you do not have commercial rights, and check the source page.

Browse the UrbanFonts library and read the license shown on each font’s page.

Step 4: install the font

Windows

Select all the .ttf or .otf files, right-click, and choose Install. Or open Settings > Personalization > Fonts and drag the files into the Add fonts box. Choose Install for all users if other accounts need it and you are an administrator. Microsoft’s font management guide has the details.

Mac

Double-click a font file and click Install Font in Font Book, or drag the files into the Font Book window. Font Book also validates them. See Apple’s page on installing and validating fonts.

Step 5: use it in your apps

App What to do
Word, PowerPoint, Excel Reopen the app, select text, and choose the font in the Home tab
Pages, Keynote Reopen the app and pick the font in the Format panel
Photoshop, Illustrator, InDesign Restart the app; the font appears in the Type tool’s font list
Canva Does not read installed fonts. Upload the file to your Brand Kit if your plan allows it, as in how to upload a font to Canva
Google Docs and Slides Do not accept uploads. Use the fonts in the More fonts library
iPhone and iPad No simple system-wide option. See how to change font on iPhone

After installing, the font name in the menu is the family name stored inside the file, which sometimes differs from the file name or the website listing. If you cannot find it, search part of the name or scroll to where it should be alphabetically.

Troubleshooting

Problem Why it happens Fix
Cannot install: the file will not open It is still in the ZIP, corrupted, or a web font Extract all, re-download if needed, and use TTF or OTF
Font does not appear in the app The app was open during installation Quit the app completely, then reopen it
Only some styles appear You installed one file out of several Install all files in the family
Two entries for the same font You installed both TTF and OTF, or two versions Remove one copy in Windows Settings or Font Book
Letters are boxes or symbols The font is a dingbat or does not have those characters Try another font, or check the supported languages on the source page
Text looks different on another computer The font is not installed there Install it there, embed it where supported, or send a PDF

If the font installs but looks wrong, test it in a plain text app like Notepad or TextEdit’s rich-text mode. If it works there and not in a particular program, the problem is the program rather than the font.

Keep your fonts organized

After a few months you will have hundreds of fonts. Keep every original ZIP and license in one folder, named by font and source. Remove fonts you never use. If you have a drive failure, those originals let you reinstall quickly, and including fonts in your routine is part of a good computer backup. If you see a font in an image and want to use it, first find out its name with finding a font from an image.

Frequently asked questions

Which file do I install, TTF or OTF?

Either works for desktop apps. If the download has both, install one set. TTF is the safer pick for older software, while OTF can carry extra OpenType features. Installing both versions of the same font creates duplicates.

Can I use a downloaded font on my phone?

Not as simply as on a computer. iPhones and Android phones do not let you drop a font file into the system. Most people use fonts inside an app that supports importing them. Our guide to changing fonts on iPhone explains what works.

Do I need to keep the ZIP file after installing?

Keep it somewhere safe as a backup, along with the license file. Once installed, the font works without the ZIP, but you will need the original files to install the font on another computer or to prove you have a license.

Why does a font install but look different from the preview image?

Preview images often show a specific weight, style, or alternate letterforms. You may have installed only one style, or the app may not support the font’s special features. Install every file in the family and compare again.

Is a free downloaded font free for business use?

Not always. Many free fonts are free for personal use only. Fonts under the SIL Open Font License, such as those on Google Fonts, allow commercial use. For everything else, read the license file in the download or on the source page.

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UrbanFonts Team

Font guides, text styles and typography how-tos from the UrbanFonts editorial team.

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